Terms And Conditions

OVERVIEW
This website is operated by kafdia.com. Throughout the site, the terms “we”, “us” and “our” refer to KAFDIA (https://kafdia.com/). KAFDIA offers this website, including all information, tools and apparel retail services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing modest women’s apparel (abayas, kaftans, maxi dresses, evening gowns, loungewear) from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, and contributors of product reviews and content.
Please read these Terms of Service carefully before accessing or using our website targeting Saudi Arabia and UAE customers. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any shopping services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or apparel-related tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least 18 years of age (the age of majority in Saudi Arabia and UAE), or you hold full legal capacity under local laws, and you have provided us consent to allow any of your minor dependents under 16 to browse the site under your supervision.
You may not use our modest apparel products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in Saudi Arabia, the United Arab Emirates or your jurisdiction (including but not limited to copyright, e-commerce, data protection PDPL and UAE federal data regulations).
You must not transmit any worms or viruses or any code of a destructive nature to our website servers.
Any breach or violation of any of the Terms will result in an immediate termination of your account and access to our Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any lawful reason at any time, including suspected reseller bulk orders, fraudulent payment attempts, or violation of local cultural and commercial regulations.
You understand that your public content (not including credit card, bank card or payment information), may be transferred unencrypted and involve (a) transmissions over various regional networks covering Saudi Arabia and UAE; and (b) changes to conform and adapt to technical requirements of connecting networks or mobile devices. All payment card and financial information is always fully encrypted during network transmission in compliance with Saudi PDPL and UAE data security standards.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, product images, apparel design content, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by KAFDIA. All product pictures, fabric patterns, embroidery designs, abaya and kaftan styles displayed on kafdia.com are protected by intellectual property rights.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general modest fashion shopping reference only and should not be relied upon or used as the sole basis for making purchasing decisions without cross-checking size charts, fabric descriptions and local shipping rules. Any reliance on the material on this site is at your own risk.
This site may contain historical product pricing and seasonal collection information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update every piece of information on our site instantly. You agree that it is your responsibility to monitor changes to our product pages, pricing and promotional campaigns.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
All product prices displayed on kafdia.com are denominated in Saudi Riyal (SAR). Prices for our abayas, kaftans, evening gowns and other apparel are subject to change without prior notice due to fabric cost fluctuations, exchange rate adjustments or seasonal promotions.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service, including limited-edition modest fashion collections that are discontinued after stock runs out.
SECTION 5 - PRODUCTS OR SERVICES
Certain modest apparel products are available exclusively online through kafdia.com. These products have limited stock quantities and are subject to return or exchange only according to our dedicated Return & Refund Policy tailored for Saudi and UAE delivery orders.
We have made every effort to display as accurately as possible the fabric colors, embroidery details, rhinestone embellishments and cut of our abaya, kaftan and maxi dress products that appear at the store. We cannot guarantee that your mobile phone or computer monitor’s display of any fabric color will be 100% accurate due to screen calibration differences.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region outside Saudi Arabia and UAE, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the maximum quantities of any apparel items per single order to prevent bulk resale. All descriptions of products or product SAR pricing are subject to change at anytime without notice, at the sole discretion of KAFDIA. We reserve the right to discontinue any product line at any time. Any offer for any product or service made on this site is void where prohibited by local Saudi or UAE commercial laws.
We do not warrant that the quality of any apparel products, services, information, or other material purchased or obtained by you will fully match your personal style expectations, or that minor website display errors in the Service will be corrected immediately.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same payment card, and/or orders that use the identical Saudi/UAE billing and shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or local mobile phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by wholesale dealers, resellers or distributors for commercial resale.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, including valid Saudi or UAE delivery addresses, active local mobile numbers and correct billing details. You agree to promptly update your account and other information, including your email address, payment card numbers and expiration dates, so that we can complete your transactions and contact you regarding order delivery, restocks and after-sales support as needed.
For full return, exchange and refund rules for Saudi and UAE shipments, please review our Return Policy page linked on kafdia.com.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input, including regional payment gateways, logistics tracking widgets, social media share plugins and website analytics tools.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party providers (payment providers, logistics carriers, social platforms).
We may also, in the future, offer new services and/or features through the website (including, the release of new size guide tools, virtual style preview functions). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties, such as payment service providers, regional delivery partners and social media platforms.
Third-party links on this site may direct you to third-party websites that are not affiliated with KAFDIA. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's privacy policies and commercial practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party operator directly.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send specific submissions (for example promotional contest entries) or without a request from us you send creative style suggestions, product feedback, size improvement proposals, review photos, or other materials, whether online, by email, or otherwise (collectively, 'Comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any Comments that you forward to us for marketing, website display and product optimization purposes.
We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to every submitted Comment.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service, including content that conflicts with local cultural norms in Saudi Arabia and UAE.
You agree that your Comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third-party users.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information (name, delivery address, mobile number, payment details, order records) through the store is fully governed by our Privacy Policy published at https://kafdia.com/. All data collection, storage and sharing practices comply with Saudi PDPL, UAE federal data protection regulations, CCPA, GDPR and Swiss data rules. For privacy inquiries, contact legal@kafdia.com.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, SAR pricing, promotional discounts, shipping charges for Saudi/UAE shipments, transit times and stock availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by mandatory Saudi or UAE commercial law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

(a) for any unlawful purpose under Saudi, UAE or international law;

(b) to solicit others to perform or participate in any unlawful acts;

(c) to violate any international, Saudi Arabia, UAE federal regulations, rules, laws, or local municipal ordinances;

(d) to infringe upon or violate our intellectual property rights (abaya designs, product images, brand logo KAFDIA) or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, religion, ethnicity, race, age, national origin, or disability, in violation of local cultural and anti-discrimination standards;

(f) to submit false or misleading order, identity or delivery information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;

(h) to collect or track the personal information of other registered customers without explicit consent;

(i) to spam, phish, spider, crawl, or scrape our website product data, images and pricing for resale or competitor analysis without written authorization;

(j) for any obscene or immoral purpose conflicting with regional cultural norms;

(k) to interfere with or circumvent the security features of the Service or any related website, payment gateways or customer account protection systems.
We reserve the right to terminate your use of the Service or any related website permanently for violating any of the prohibited uses listed above.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free, including temporary website downtime during regional high-traffic shopping events.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable, such as color matching between screen and physical fabric.
You agree that from time to time we may remove the service for indefinite periods of maintenance or upgrade the service at any time, without advance notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all apparel products delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular modest fashion purpose, durability, title, and non-infringement.
In no case shall we, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any apparel products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any product content, or any loss or damage of any kind incurred as a result of the use of the service or any product posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Because some jurisdictions (Saudi Arabia, UAE, EU member states) do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such jurisdictions, our liability shall be limited to the maximum extent permitted by local applicable law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless KAFDIA and our partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any Saudi/UAE law or the legal rights of a third-party customer, logistics provider or payment partner.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable under Saudi Sharia commercial law, UAE federal civil law or EU data regulations, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions of this agreement.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all legal purposes, including outstanding order payments, return obligations and data retention requirements under PDPL/GDPR.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by contacting legal@kafdia.com to notify us that you no longer wish to use our Services, or when you cease all browsing and purchasing activity on our site.
If in our sole judgment you fail, or we reasonably suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without prior notice and you will remain liable for all outstanding payment amounts due up to and including the date of termination; and/or accordingly may permanently deny you access to our website, member account and all shopping Services.
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a permanent waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site (Privacy Policy, Return Policy, Shipping Policy) constitutes the entire agreement and understanding between you and KAFDIA and govern your use of the Service, superseding any prior or contemporaneous oral or written agreements, communications and proposals between you and us (including all earlier versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party; local Saudi and UAE commercial laws shall be referenced to resolve ambiguous clauses.
SECTION 18 - MOBILE SMS MESSAGE SERVICE
By voluntarily consenting to KAFDIA’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of KAFDIA through your regional Saudi/UAE wireless carrier to the local mobile number you provided, even if your mobile number is registered on any national Do Not Call registry. Text messages may be sent using an automatic telephone dialing system or compliant regional marketing technology.
Service-related SMS messages may include order tracking updates, delivery alerts, payment confirmations and account security notifications. Promotional SMS messages may include modest apparel discounts, seasonal sales, new abaya/kaftan collection launches, cart abandonment reminders and exclusive SAR price promotions for Saudi and UAE customers.
You understand that you do not have to sign up for this SMS marketing program in order to complete any purchases, and your consent to receive texts is never a mandatory condition of placing an order with KAFDIA. Your participation in this SMS program is completely voluntary and revocable at any time.
We do not charge separate fees for this SMS notification Service, but you are fully responsible for all standard SMS charges and data fees imposed by your local Saudi or UAE wireless mobile provider. Message frequency varies based on your browsing and cart activity. Standard mobile message and data rates from your carrier may apply to all incoming and outgoing texts.
Check your mobile service plan and contact your local telecom provider for full pricing details. You are solely responsible for all carrier charges related to SMS/text messages sent by KAFDIA.
You may fully opt-out of the SMS Service at any time without penalty. Text the single keyword command STOP to our official SMS line or click the unsubscribe link contained within any promotional text message to cancel all future marketing SMS. You will receive a one-time opt-out confirmation text message upon request. No further promotional messages will be sent to your mobile device after opt-out, unless you manually initiate a service inquiry SMS to us. If you have subscribed to multiple KAFDIA mobile notification programs and wish to cancel all of them, you will need to opt out separately from each program by following the unsubscribe instructions provided in their respective mobile terms, as required by Saudi PDPL and UAE telemarketing rules.
For SMS service support or assistance with order text alerts, text HELP to our official SMS number or email legal@kafdia.com. We may change any short code or telephone number we use to operate the SMS Service at any time and will notify you of these changes via website announcement. You acknowledge that any STOP or HELP requests you send to an outdated short code or telephone number we have changed may not be received and we will not be responsible for honoring opt-out requests sent to retired contact lines.
Local Saudi and UAE wireless carriers supporting the SMS Service are not liable for delayed, undelivered or misrouted text messages caused by network failures. You agree to provide us with a valid, active Saudi or UAE mobile number to receive order communications. If you switch to a new local mobile number, you will need to re-subscribe to the SMS notification program with your updated contact number to continue receiving order updates.
To the fullest extent permitted by Saudi PDPL, UAE data protection law and international consumer regulations, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the SMS Service, any errors in such information, and/or any action you may or may not take in reliance on the information delivered via SMS.
We respect your privacy and comply fully with regional telemarketing and data protection laws. To view how we collect, store and process your mobile contact information, please review our full Privacy Policy published at https://kafdia.com/.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this dedicated page of kafdia.com.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website homepage and terms page. It is your responsibility to check our website periodically for policy revisions. Your continued use of or access to our website or the shopping Service following the posting of any changes to these Terms of Service constitutes full acceptance of those revised terms.

Contact Information

For all inquiries regarding these Terms of Service, privacy complaints, data rights requests or account termination requests, please contact our legal team via email:

legal@kafdia.com